Thank you for visiting the Penwith Mandatory Training Ltd. website. Your privacy is important to us. To explain how we protect your privacy, we provide this notice explaining our policy which covers this website. If you do not agree to the terms in this Policy, we kindly ask you to leave the site.
This policy is updated from time to time. The latest version is published on this page.
This website policy was last updated on: 17/08/2018
If you have any questions about this policy please email:
We gather and use certain information about individuals to provide products or services and to enable certain functions of this website.
We also collect information to better understand how visitors use this website and the present timely, relevant information to them.
What data we gather
We may collect the following data:
-Contact information including an email address
-Demographic Information, such as postcode, preferences and interests
-Website usage data
-Other information relevant to client enquiries
-Other information pertaining to special offers and surveys
Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services.
Specifically we may use data:
-For our own internal records
-To improve our products and services we provide
-To contact you in response to a specific enquiry
-To customise the website for you
-To send you promotional emails about products, services, offers and other things we think might be relevant to you
-To contact you via email, telephone or mail for market research purposes
What is a cookie?
A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
-Analyse our web traffic using an analytics package.
-Helps us improve the website structure, design, content and functions.
-Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
-Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
-Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
-To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.
-Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
Controlling information about you
When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:
-Opt-in to receive marketing communications from us by email, telephone, text message or post.
-Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post. If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:
-Send an email to
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.
Links from our site
Our website may contain links to other websites.
Please note that we have no control of websites outside the domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site Data Protection and Privacy Policies fully.
Certain types of personal data may be processed for particular purposes without the consent of individual data subjects. However, it is the Company’s policy to seek express consent whenever practical from individual data subjects for the main ways in which the Company may hold and process personal data concerning them. This is to allow individuals an opportunity to raise any objections to any intended processing of personal data. The Company will consider any such objections but reserves the right to process personal data in order to carry out its functions as permitted by law.
Face to face courses.
Payments must be received in full prior to the course date.
All cancellations must be in writing and received 14 days before that start of the course. Cancellations after this date will be charged the full cost.
Learners who do not arrive for training on the day will be charged the full amount.
Confirmation of your booking will be emailed and invoiced as soon as your booking Is received.
A full refund of course fee will paid paid if a trainer is unable to attend training in the event of an emergency.
To ensure courses are effective and uninterrupted we will not allow late participants into the session who are more than 15 minutes late.
No sessions can be recorded and any course material belongs to Penwith Mandatory Training Ltd and may not be reproduced.